Offers door step banking services for convenience of customers
The lockdown due to COVID 19 pandemic has resulted in unprecedented challenges to everyone. The need for cash to buy essential items of food and medicines is felt like never before, but restriction on movement has been causing difficulties to people.
As banking comes under essential services, Fino Payments Bank through its branch staff and merchant network comprising of neighbourhood stores such as local kirana shop, medical stores, Bharat Petroleum (BPCL) outlets etc, is enabling access to banking, especially cash withdrawals.
To ensure hassle free banking services and movement of staff and merchants, Fino has issued authorization letters and identity cards to designated people.
The bank’s nearly 2 lakh merchant points spread across 550 districts facilitate banking services with 80% of them catering to the financial needs of the rural population. The Micro ATM enabled points are critical for cash withdrawals especially for beneficiaries of various government DBT schemes residing in far flung areas.
In the first week of April, Fino recorded 4 million transactions across the country that resulted in the cash withdrawal of over Rs 1200 crores! This is thanks to Government fund transfer. The cash helps rural poor purchase food items in these trying times.
Our field staff and merchants are the real heroes who are out there in tough conditions ensuring people have cash when required. They are adhering to all the safety precautions such as social distancing, sanitizer usage, masks etc and are also educating customers to follow the same.
With the nearest bank branch a few kilometres away, customers depend on Fino’s neighbourhood banking points for their cash requirements.
The advantage of Fino merchant points is that any bank’s customers’ can come and transact using either a debit card or through Aadhaar enabled payment system (AePS).
Further, For the convenience of senior citizens, pensioners and general public, who cannot venture out, Fino field staff and merchant points are offering door step banking services. People call Fino merchants at any time of the day or night for cash.
Even city residents are benefiting from this service as many are stuck at homes due to restrictions. In case, anyone (residential societies, small business owners, traders etc) requires Micro ATM services for cash, please call Fino Payments Bank at 9324908632 or 9372574418.
Needless to say, the neighbourhood bankers are doing yeoman service to the country.
P.S: At Fino Micro ATM point, one can do other banking transactions such as deposits, money transfer and pay utility bills.
(The writer is MD & CEO, Fino Payments Bank)